Q&A　問與答

我們的輔導是什麼？
諮詢不是建議，不是指導，不是發現問題。這不只是友好的談話或發表意見。
在您的完全同意下，確保對輔導的保密性和共同監督的團隊合作；致力於專業整體發展，遇到的問題在諮詢中以解決您。
通過關心，關心和尊重，找到一個平台，走在一起，重溫一個人的生活瞬間，在他/她關注的問題中，將問題集中起來，找到真實的自我，並根據自己的意願做更多的自我，在將來的時間以個人主題擔負起重要的責任。
感謝您邀請我們與您同行，重新發現您在問題/問題中選擇的力量和原因，並決定選擇哪種方法您來指導人生的下一步。社群中的關係鏈接。
為什麼我需要參加輔導會見？
消除恐懼，消除對問題/問題的迴避，我們珍惜這次會見，以明確的眼光來看待我們是誰，什麼以及我們如何關心和尊重下採取步驟，並一起告訴您如何在下一刻的謹慎，關心和尊重下採取步驟。
輔導會議如何提供幫助？
我們幫助人們自我幫助，我們一起緩慢，耐心地在敘述方法的思想和觀念中共同努力，請您允許我們提供您的評論，選擇和反饋，以共同構築新的計劃。
有替代面對面會面的方法嗎？
是的，我們進行討論和探索，在所有有關方面的同意和同意下，總會有其他選擇。
輔導作為治療課程有效嗎？
人們會隨著會面的發展而更加了解自己，通過共同的步伐來發展治療，通過共同的步伐來檢查態度和愛，在探索的過程中釋放消極的身份，並使自己選擇的故事重新煥發展活力。我們關心什麼以及如何照顧和成長以使並駕齊驅並微調我們的治療。
我可以為親人和親愛的朋友推薦諮詢課程嗎？
您竭盡全力讓親人和親愛的朋友獲得我們的資源和用意，並給予尊重和關注。這也至關重要，因為我們永遠無法取代您在相當長的時間和親人和親愛的朋友內建立的關係。但是，在我們知情同意的情況下邀請該人，因為我們會通過我們的保密性和綜合的專業精神邀請他/她來幫助其他人以專業知識自助，因此總是存在。我們是一個社群和一個團隊，可以為您提供幫助。
輔導會面之前我該怎麼辦？
請再考慮您的問題所在的情況，並檢查您是否可以客觀地告訴輔導者。然後放鬆，將您自己聚在一起，讓輔導者與您一起解決問題。
在第一個免費會話（20分鐘）中，我應該期待什麼？
為了了解您自己及我們。 期望滿足您的需求，還有其他可能的安排和跟進程序，以使您更好地理解我們有效輔導。
如何預約我的約會？我可以取消/重新安排嗎？
通過這個網站，電子郵件或電話。您可以在預約的24小時之前取消/重新安排它。您先向輔導員支付費用，然後在此後的每個恆生帳戶中支付給該恆生帳戶CHAN Ho shan 929 099125 888，以確認（我們將在收到通知後立即通知您）（最好在24小時之前）。
社群的作用是什麼？
願景在社群事務中的使命價值已廣為人知，也可以在第一免費會話中得到澄清。
您的輔導者有資格提供輔導服務嗎？
他們都是香港輔導者專業會的候選人或已經認證的輔導者。
您會保護我的隱私和敏感信息嗎？
根據明確規定，這也是所有社群事務輔導者的職業道德。社群事務網站上提供了完善的投訴程序。

What is our counseling? 
Counselling is not advice-giving, it is not guidance, not fault-finding. It is not friendly talk or opinion giving. 
It is under full consent of the person at the centre, ensure confidentiality and a team play of co-supervision on the counsellor; towards professional integral development for service to the problems that people bring to counselling.
Through care, concern and respect, finding platform to walk together, to revisit the living moment of the person, in the issue he/she focus, separate the problem and locate the authentic self and do more the self at own choice, carrying the important others in the personal theme for a future time. 
We thank your invitation to us to walk with you, re-discover the strength and reason for your choice in the problem/issue and decide what to choose to steer your next steps in life path. Intentional relational link in community approach is desired.
Why do I need to come to counselling sessions?
Doing away fear, do away avoidance to the problem/issue, we treasure the meeting to see in definite terms, who, what and how we are and together tell how you make steps in next moment with care, concern and respect.
How can counselling sessions help? 
We help a person to help oneself, we do it together, slowly, patiently with love in the ideas and concepts of narrative approaches, you are invited to allow us with your comment, choice and feedback to co-construct new initiatives on the run.
Are there alternatives to a face-to-face session?
Yes, we discuss and explore, there are always alternatives at the consent and agreement from all parties concerned. 
Is counselling effective as therapy session? 
People know oneself more as the session develops, therapy is developed in a co-journey through the exercise of multiple steps as co-steps are checked in attitude and love, unpacking negative identity in the journey of exploration and rejuvenating stories of own choice. We care for what and how we can care and thrive to make abreast more and fine-tune our care.
Can I refer counselling sessions for loved ones and dear friends? 
Your effort to allow loved ones and dear friends to our resources and intention with respect and concern is paramount; it is crucial too as we can never replace you in the tie built over considerable time. However, the person is invited at his/her informed consent, as we invite him/her through our confidentiality and integral professionalism to help others help oneself with expertise, is always there. We are a community and a team, to help.
What do I have to do before a counselling session? 
Think again over the circumstances that your problems are in and check that you can tell objectively to the counsellor. Then relax and gather you in one piece to allow the counsellor to walk with you over the problems.
What should I expect in the first free session (20 minutes)? 
To understand both soul-glad and what to expect from us to fit your need, there are also other possible arrangement and follow up procedure for your better understandings.
How to book my appointment? Can I cancel/reschedule it? 
Through this website, email or phone call. You can cancel/reschedule it before 24 hours of the appointment. You pay the first session to the counsellor, then pay to this Heng Seng Account CHAN Ho shan 929 099125 888 before each following session to confirm (we will notify you once it is received) (best before 24 hours). 
What is the role of Community Matters? 
It is well said in the Vision Mission Values of Community Matters and can be clarified also in the first free session. 
Are your counsellors qualified to provide counselling services? 
They are all at least candidates or already certified counsellors of HKPCA.
Will you protect my privacy and sensitive information? 
It is also professional ethics for all counsellors of Community Matters as according to the well-stated rules. Well-established procedures of disputes are available in the Community Matters website.